Despite being an essential component of operating a business, many business owners barely find the time to pay attention to their logistics. This ultimately affects their overall customer service, increasing the need to work with a fulfillment provider. Here are four things to consider when choosing a fulfillment company.
Location of their Warehouses
A fulfillment company offers a wide range of logistical services to businesses. This also includes storing your company’s products in a safe and reliable warehouse, preventing the need to rent a designated warehouse. Therefore, the first factor to consider when trying to hire a fulfillment company is their warehouse locations.
The warehouses should be located at an accessible place where you can visit anytime to check the environment, cleanliness, and how your company’s products are stored there.
Most businesses rely on fulfillment providers to ship packages and orders to their customers. Fast delivery is an integral component of successful business operations and outstanding customer service. When you’re going through all the potential fulfillment companies for your business, learn about their shipping speeds too.
In other words, determine how long it takes for them to pack and ship orders domestically and internationally.
Packing is a crucial process of operating an online business. In fact, customer satisfaction and brand loyalty often rely on your strategies to pack orders efficiently and deliver them to customers safely.
The good news is that fulfillment companies offer packaging services too. However, you must ensure they’re choosing high-quality materials when packing orders and are being extra careful with fragile items. This will be a significant factor in choosing a fulfillment company, especially if your business is associated with fragile or risky products.
Order fulfillment companies have a significant amount of responsibility. This primarily includes picking up or receiving your stock, storing it safely, receiving your orders, preparing them, packing them, and shipping them to customers. All these processes increase the need for transparency between you and the company.
The order fulfillment provider must remain honest about all their process and should charge you according to your needs. Furthermore, it’s always a better idea to choose a company that provides you with monthly or annual reports to measure business growth and overall performance.
Now that you know what you need to ensure when trying to choose the right logistics partner, you may be looking for an option you could consider. It’s true that an order fulfillment company has what your business needs to reach greater heights. Therefore, if you’re wondering where to find the right third-party logistics provider, let us at 3PLWOW help you out.
We’re the perfect e-commerce fulfillment provider with substantial knowledge, experience, and tools to provide you and your business with highly accessible, reliable, and top-notch third-party logistics at all times. By choosing us as your ultimate order fulfilment company, you can benefit from a wide range of services, including warehousing, shipping, pick and pack solutions, third-party logistics, and more. Check out our services here or contact us to request a quote today!