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Learn about pick and pack services, how they work, and their benefits for businesses.

For businesses that need to ship products to customers, pick and pack services can be a game-changer. These services streamline the entire process, from receiving and storing products to picking, packing, and shipping them out to customers. In this guide, we'll explore everything you need to know about pick and pack services, including how they work, their benefits, and what to look for when choosing a provider.

Table of Contents

What is Pick and Pack?

Pick and pack is a logistics service that involves receiving, storing, picking, packing, and shipping products to customers. It's a common service used by e-commerce businesses, wholesalers, and retailers to fulfill orders quickly and efficiently.

When a business uses pick and pack services, they send their inventory to a third-party logistics provider (3PL) who receives, stores, and manages the inventory. When an order is received, the 3PL picks the necessary items from the inventory, packs them securely, and ships them directly to the customer.

How Does Pick and Pack Work?

The pick and pack process involves several steps:

  1. Receiving and Storing Inventory: The first step in the pick and pack process is for the 3PL to receive and store the inventory. This can involve unloading pallets or containers and organizing the products in a warehouse.
  2. Picking: When an order is received, the 3PL picks the necessary items from the inventory. This can involve using handheld scanners, pick lists, or automated systems to locate the products quickly and efficiently.
  3. Packing: Once the items are picked, they are packed securely in boxes or other packaging materials. This can involve custom packaging, bubble wrap, or other protective measures to ensure the products arrive safely.
  4. Shipping: Finally, the packed products are shipped directly to the customer, using a carrier such as UPS, FedEx, or USPS. The 3PL handles all aspects of shipping, including tracking and insurance.

Benefits of Pick and Pack

Using pick and pack services can provide several benefits for businesses:

  • Scalability: Pick and pack services allow businesses to scale their operations without having to worry about managing their own warehouse and logistics.
  • Cost savings: Outsourcing pick and pack services can save

    money by reducing overhead costs such as rent, utilities, and labor associated with managing a warehouse and logistics team.

  • Efficiency: Pick and pack services are designed to be efficient, with streamlined processes and technology that allow for quick and accurate order fulfillment. This can lead to faster delivery times and increased customer satisfaction.
  • Flexibility: Businesses can use pick and pack services as needed, without having to commit to long-term contracts or minimum order volumes.
  • Expertise: 3PL providers specialize in logistics and have the expertise and resources to handle complex supply chain requirements, including international shipping, customs, and regulatory compliance.

What to Look for in a Pick and Pack Provider

Choosing the right pick and pack provider is crucial to the success of your business. Here are some factors to consider when selecting a provider:

  • Experience: Look for a provider with a proven track record of success and experience working with businesses in your industry.
  • Technology: A good pick and pack provider should have modern technology systems that can track inventory, orders, and shipments in real-time.
  • Scalability: Make sure the provider can handle your current and future needs, with the ability to scale up or down as needed.
  • Location: Consider the location of the provider's warehouse and how it will impact shipping times and costs.
  • Customer service: Look for a provider that offers responsive customer service and support, with clear communication and a dedicated account manager.

Common Pick and Pack Questions

What types of businesses can benefit from pick and pack services?

Pick and pack services can benefit a wide range of businesses, including e-commerce stores, wholesalers, retailers, and manufacturers.

What are the costs associated with pick and pack services?

The costs of pick and pack services can vary depending on several factors, including the volume of orders, the size and weight of the products, and the level of service required. Most providers offer customized pricing based on individual business needs.

What is the difference between pick and pack and fulfillment services?

Pick and pack services are a type of fulfillment service that involves receiving, storing, picking, packing, and shipping products to customers. Other types of fulfillment services may include additional services such as returns processing, kitting, and assembly.

Can I use pick and pack services for international shipping?

Yes, many pick and pack providers offer international shipping services, including customs clearance and regulatory compliance.


Pick and pack services can provide significant benefits for businesses of all sizes and industries. By outsourcing logistics to a 3PL provider, businesses can save time and money, improve efficiency and accuracy, and focus on their core competencies. When choosing a pick and pack provider, it's important to consider factors such as experience, technology, scalability, location, and customer service to ensure a successful partnership.

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  • STORAGE: We will store your goods in our large warehouse facility on Racking, Shelving or store rooms

    QC CHECK: Check your stock is in a good condition and put into various locations where we can easily pick them to send to your customers

    INVENTORY: Check your stock quantities and send you a complete inventory list which is updated in real time

    API INTEGRATION: Connect to your Shopping cart. Shopify, WooCommerce, eBay, Amazon etc... so we can automatically download your orders

    COMPLETE YOUR ORDERS: Update your shopping cart with Tracking numbers, mark the order as shipped and inform your customer the order is on its way

    TIMELY ORDER FULFILMENT : Pick & pack your orders Daily before 12 Middday

    PACKAGING: Your orders can be giftwrapped, Wrapped, packed into boxes, bags and bubble bags

    ECO FRIENDLY: We can use 100% Eco friendly packaging if you need us to

    RETURNS: We also process all your returns

    SHIPPING SERVICE: We ship your orders using, Royal mail, Whistl, DHL, DPD and various other courier services

    INVOICING: You will be invoiced on the last day of every month

    ACCOUNT MANAGER: You will also have a personal account manager who you can contact anytime

    And much more...