What is Order Fulfilment?
A Step-by-Step Guide
Introduction to Order Fulfilment Services
Order fulfilment is the complete process of getting a customer’s order from your online store into their hands. From the moment an order is placed, right through to packing, shipping, and returns, fulfilment is the backbone of eCommerce success. At 3PLWOW LTD, we specialise in managing the entire process so you can focus on growing your business.
The Order Fulfilment Process
1. Receiving Stock
Fulfilment begins when your inventory arrives at our warehouse. Products are checked, counted, and logged into our system so they’re ready for sale. This ensures accurate stock levels and smooth operations.
2. Storage & Inventory Management
Goods are stored securely in our clean and organised warehouse. Items are tracked in real-time, so you always know what stock you have available. Proper storage helps prevent damage, keeps food-safe products compliant, and allows for fast picking later on.
3. Order Processing
When a customer places an order through your website, marketplace, or other sales channel, it’s automatically synced with our fulfilment system. The order details are instantly available for our warehouse team to prepare.
4. Picking
The exact items are located in the warehouse using barcodes and location tracking. Our trained team ensures the right products are picked every time to maintain order accuracy.
5. Packing
Picked items are securely packed using the right packaging materials to protect them during transit. We can use your branded packaging if you want to give customers a special unboxing experience.
6. Shipping
Orders are labelled and dispatched through trusted courier partners. We select the most cost-effective and reliable shipping method to meet your customers’ expectations, whether that’s next-day delivery in the UK or international shipping.
7. Delivery & Tracking
Customers receive tracking information so they can follow their parcel’s journey from warehouse to doorstep. This creates transparency and builds trust with your brand.
8. Returns Management
If a customer returns an item, we handle the process for you—inspecting, restocking, or disposing of goods as required. A smooth returns process improves customer satisfaction and loyalty.
Why Order Fulfilment Matters
Efficient order fulfilment ensures your customers receive the right product, on time, and in perfect condition. By outsourcing to a trusted fulfilment partner like 3PLWOW LTD, you save time, reduce costs, and deliver a better experience to your customers.
✅ Fast, accurate, and reliable order fulfilment
✅ Seamless integration with your online store
✅ Flexible storage for growing brands
Contact us today to find out how 3PLWOW LTD can streamline your order fulfilment process from start to finish.
CLIENTS THAT TRUST OUR ORDER FULFILMENT SERVICES
Known for our ability to handle every last detail of our customers’ particular Fulfilment and warehousing needs.
3PLWOW’s Special Services team takes care of all your Order fulfilment pick and pack needs.
