Gradient Background

Newcastle upon Tyne


Order fulfilment, Pick and Pack services serving Companies in the U.K

Welcome to 3PLWOW eCommerce order fulfilment

Newcastle upon Tyne Order fulfilment service

Thinking about outsourcing your Pick and Pack ecommerce order fulfilment?

Well, order fulfilment or fulfillment (spelt with double "ll") comprises the process in receiving, processing, and shipping a customer order. More specifically, order fulfilment entails the following steps:

  • Maintaining the client's inventory
  • Responding to a sales orders to determine availability and location in inventory
  • Configuring the order (if there is more than one piece or product)
  • Booking the order (placing a request into the inventory system for what is ordered)
  • Acknowledging and confirming the order is booked
  • Invoicing/billing the customer
  • Determining the shipping address where the item will be sent
  • Sourcing the order – determining which facility to ship it from
  • Determining which carrier will be used to ship the item
  • Issuing order changes initiated by the customer after-the-sale, substituting for pieces no longer in inventory, or updating the order with newer pieces in inventory
  • Processing the order – the physical picking and packing of the order at a stock room, warehouse or distribution centre
  • Shipping the order, which may go directly to the customer or to one or more distribution points
  • Delivering the order to the customer
  • Settling, receiving, and processing payment for the received order
  • Handling returns of unacceptable or damaged goods by either refilling the order or refunding the customer
  • Updating inventory

Now that's a lot of steps! We tend to take them for granted, or bundle them together under a term like "shipping," but there are many stages an order must pass through that involves software systems and physical systems. It’s no wonder companies large and small are contracting out this function to specialised order fulfillment services providers like us at 3PLWOW.



Why choose 3PLWOW order fulfillment services uk?


Great customer support! We shall be in contact with you at all times - Slack, Email, Whatsapp - you chose.


You will know exactly what has happened with your service on any specific day.


With over 25 years of Logistics fulfilment all over the world - Your orders are in very good hands


We are a small company with limited clients so you will have a closer relationship with us and a more tweaked service.


Because we are small, we can adapt to any systems or processes you want us to follow.


Well, you will never find prices cheaper than ours (And still give you an exceptional service) from only £0.30 per order.


We don't hide anything from you, pay as you go from £0.30 per order and that's it.


Free setup, free storage, free handling, free reporting, free everything except for the pay as you go price from £0,30 per order.

Why choose to outsource your order fulfilment at all?

Well, outsourcing your order fulfilment gives you the time and extra cash to help you concentrate more on sales, as well as everything below.
Whether you are selling your goods on Ebay, Amazon or on your own website order fulfilment takes a huge amount of control out of your hands.

It leaves the safety and the timely delivery of your goods to clients and customers firmly in the hands of someone else.

So why should you look at using these services?
The fulfilment process can be a long one. From getting the order through to delivery there is a great deal of work to be done from, at first, making sure you keep on top of your stock and how you store it through to packaging the items and actually getting the item to the customer in a timely manner.

By using 3PLWOW to deal with this area of business for you, you are likely to not just save money but also increase accuracy.
In turn, you offer yourself the chance to grow as a business far faster and far easier than if you had numerous overheads to deal with.

  • The first benefit of external order fulfilment is how many resources such an external company will have on hand to deal with everything from storage and stock control to packing and delivery
  • Access to state of the art equipment to ensure that accuracy is as high as possible and that individual items are stored effectively and easily, and quickly accessed by our staff
  • Far more likely to be able to offer more flexible delivery options than if you deliver yourself or if you choose to use a courier on a job by job basis.

Such fulfilment can also help ensure that you do not have excess space and excess staff at quiet times and ensure that you also don’t struggle to meet demand during busy periods.

As such you can expand more easily without taking on major risks such as a larger premises or a great deal of extra staff.

The following is our 4 step process


Receiving your stock

You will send us all your stock for storage from wherever you are in the country. You can send it in pallets or boxes together with a complete packing list/inventory (if possible), let us know the day you are sending the stock (even weekends) and we will be happy to receive it. Once it reaches our location we shall unload all pallets and boxes, place them in a secure location and sign the couriers paperwork as "unchecked". We shall then do a 100% inventory of all items and place them into stock locations in our stock rooms. Once the inventory is complete we will create an excel report and send it to you for verification. We then add all stock items to our stock control system. Once all stock items have been given locations in the stock room they are ready for issue to your customers.

Packing your orders

You will send us your orders (Before 2pm) which can be daily, weekly or whatever frequency you chose. The format can be excel, text document, database export or any other method we can mutually agree on.

Once the orders are received we shall sort them in to "shipment type", pack all orders carefully and securely, making sure the customer receives a great looking and secure parcel.


Shipping your orders

This process starts from only £0.30 per shipment Once all the orders have been packed the next stage is to select a courier/parcel service (We will naturally use the best company for this, taking price and service into consideration) you may have a preferred courier service that we will be happy to use. The labels shall then be printed, Large letter labels are easiest as they can be printed in bulk but other services take longer due to service type and information that needs to be entered into the ordering system. You are responsible for shipment payment - We can either use your account or we can use ours and invoice you. Once all shipments have been labelled, they are ready for collection by the courier company (We have daily collections).

Preparing your daily report

We want you to feel confident and know exactly what orders have been processed and sent to your customers on that specific day. The report will include the following -

  • Total price for fulfilment (Our cost for that day)
  • Postage price
  • Quantity of orders sent (The quantity is split into shipment types)
  • Complete list of all orders with addresses showing the service they were shipped with
  • List of tracking numbers if needed
  • Updated inventory list (You will always know exactly what stock we are holding)

If there is any other information you may require in the daily report we can add that easily

We cover the whole of the United Kingdom

Especially for companies in the NewcastleuponTyne area

We are based in Newcastle Upon Tyne, In the North east of England.
We cover anywhere in the UK as long as you are happy with your order fulfilment to be based in either of these two areas.

Normally Order fulfilment operations can be done from any location and does not need to be near the rest of the company (business headquarters or whatever)

Our Order fulfilment, Pick and pack service will also cover:

Scotland, Wales, Northern Ireland, Bedfordshire, Berkshire, City, of Bristol, Buckinghamshire, Cambridgeshire, Isle of Ely, Cheshire, Cornwall, Cumberland, Cumbria, Devon, Dorset, East Suffolk, East Sussex, Essex, Gloucestershire, Greater London, Hampshire, Hereford and Worcester, Herefordshire, Hertfordshire, Huntingdon and Peterborough, Huntingdonshire, Isle of Ely, Isle of Wight, Kent, Leicestershire, London, Merseyside, Middlesex, Norfolk, Northamptonshire, Northumberland, Nottinghamshire, Oxfordshire, Peterborough, Rutland, Shropshire, Salop, Somerset, South Humberside, Staffordshire, Suffolk, Surrey, Sussex, Warwickshire, West Midlands, Westmorland, West Suffolk, West Sussex, Wiltshire, Worcestershire.Scotland, England, Northern Ireland, Wales

Don't see your area, drop us a line as we will probably cover it.

Areas on our doorstep

Batley, Bingley, Brighouse, Castleford, Denholme, Dewsbury, Elland, Featherstone, Halifax, Hebden Royd, Hemsworth, Horsforth, Huddersfield, Ilkley, Keighley, Leeds, Meltham, Mirfield, Morley, Normanton, Ossett, Otley, Pontefract, Pudsey, Rothwell, Silsden, South Elmsall, South Kirkby and Moorthorpe, Todmorden, Wetherby.
Gateshead, Hetton, Jarrow, South Shields, North shields, Tynemouth, Wallsend, Washington, Newcastle upon Tyne.
Askern, Barnsley, Bawtry, Brierley, Conisbrough, Dinnington St John's, Doncaster, Hatfield, Maltby, Mexborough, Penistone, Rotherham, Sheffield, Stainforth, Stocksbridge, Thorne, Tickhill, Wath-upon-Dearne.
Bedale, Bentham, Boroughbridge, Colburn, Easingwold, Filey, Grassington, Guisborough, Harrogate, Haxby, Hawes, Helmsley, Ingleby Barwick, Kirkbymoorside, Knaresborough, Leyburn, Loftus, Malton, Masham, Middleham, Middlesbrough, Northallerton, Norton-on-Derwent, Pateley Bridge, Pickering, Redcar, Richmond, Scarborough, Selby, Settle, Skelton-in-Cleveland, Skipton, Tadcaster, Thirsk, Thornaby-on-Tees, Whitby, Yarm.
Accrington, Adlington, Bacup, Barnoldswick, Blackburn, Blackpool, Brierfield, Burnley, Carnforth, Chorley, Clitheroe, Colne, Darwen, Earby, Fleetwood, Garstang, Haslingden, Kirkham, Longridge, Lytham, St Annes, Medlar with Wesham, Morecambe, Nelson, Ormskirk, Padiham, Penwortham, Preesall, Rawtenstall, Skelmersdale, Whitworth.
Altrincham, Ashton-under-Lyne, Blackrod, Bolton, Bury, Dukinfield, Eccles, Heywood, Horwich, Hyde, Leigh, Middleton, Mossley, Oldham, Partington, Rochdale, Sale, Staly, ridge, Stockport, Stretford, Westhoughton.
Gateshead, Hetton, Jarrow, South Shields, North shields, Tynemouth, Wallsend, Washington, Newcastle upon Tyne.
Alford, Barton-upon-Humber, Boston, Bottesford, Bourne, Brigg, Broughton, Burgh-le-Marsh, Caistor, Cleethorpes, Crowland, Crowle, Epworth, Gainsborough, Grantham, Grimsby, Holbeach, Horncastle, Immingham, Kirton-in-Lindsey, Lincoln, Long Sutton, Louth, Mablethorpe and Sutton, Market Deeping, Market Rasen, North Hykeham, Scunthorpe, Skegness, Sleaford, Spalding, Spilsby, Stamford, Wainfleet, All Saints, Winterton, Wragby.
Barnard Castle, Billingham, Bishop Auckland, Chester-le-Street, Chilton, Crook, newton Aycliffe, Sedgefield, Durham, Darlington, Ferryhill, Greater Willington, Hartlepool, Peterlee, Seaham, Shildon, Spennymoor, Stanley, Stanhope, Tow Law, Wolsingham, Stockton-on-Tees.
Alfreton, Ashbourne, Bakewell, Belper, Bolsover, Buxton, Chapel-en-le-Frith, Chesterfield, Clay, Cross, Darley, Dale, Dronfield, Glossop, Heanor and Loscoe, Ilkeston, Matlock, New Mills, Ripley, Sandiacre, Shirebrook, Staveley, Whaley Bridge, Wirksworth.
Alsager, Birchwood, Bollington, Congleton, Crewe, Ellesmere Port, Frodsham, Knutsford, Macclesfield, Middlewich, Nantwich, Neston, Northwich, Poynton-with-Worth, Sandbach, Warrington, Widnes, Wilmslow, Winsford.
3PLWOW Order fulfilment service UK is designed for New startup businesses or ongoing businesses