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Durham

ORDER FULFILMENT

Order fulfilment, Pick and Pack services serving Companies in the U.K

Welcome to 3PLWOW eCommerce order fulfilment

Durham Order fulfilment service

Thinking about outsourcing your Pick and Pack ecommerce order fulfilment?

Well, order fulfilment or fulfillment (spelt with double "ll") comprises the process in receiving, processing, and shipping a customer order. More specifically, order fulfilment entails the following steps:

  • Maintaining the client's inventory
  • Responding to a sales orders to determine availability and location in inventory
  • Configuring the order (if there is more than one piece or product)
  • Booking the order (placing a request into the inventory system for what is ordered)
  • Acknowledging and confirming the order is booked
  • Invoicing/billing the customer
  • Determining the shipping address where the item will be sent
  • Sourcing the order – determining which facility to ship it from
  • Determining which carrier will be used to ship the item
  • Issuing order changes initiated by the customer after-the-sale, substituting for pieces no longer in inventory, or updating the order with newer pieces in inventory
  • Processing the order – the physical picking and packing of the order at a stock room, warehouse or distribution centre
  • Shipping the order, which may go directly to the customer or to one or more distribution points
  • Delivering the order to the customer
  • Settling, receiving, and processing payment for the received order
  • Handling returns of unacceptable or damaged goods by either refilling the order or refunding the customer
  • Updating inventory

Now that's a lot of steps! We tend to take them for granted, or bundle them together under a term like "shipping," but there are many stages an order must pass through that involves software systems and physical systems. It’s no wonder companies large and small are contracting out this function to specialised order fulfillment services providers like us at 3PLWOW.

 

 

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Why choose 3PLWOW order fulfillment services uk?

CUSTOMER SUPPORT

Great customer support! We shall be in contact with you at all times - Slack, Email, Whatsapp - you chose.

DAILY REPORTS

You will know exactly what has happened with your service on any specific day.

EXPERIENCE

With over 25 years of Logistics fulfilment all over the world - Your orders are in very good hands

CLIENT RELATIONSHIP

We are a small company with limited clients so you will have a closer relationship with us and a more tweaked service.

ADAPTABILITY

Because we are small, we can adapt to any systems or processes you want us to follow.

PRICES

Well, you will never find prices cheaper than ours (And still give you an exceptional service) from only £0.30 per order.

NO EXTRA / HIDDEN FEES

We don't hide anything from you, pay as you go from £0.30 per order and that's it.

SO MUCH IS FREE

Free setup, free storage, free handling, free reporting, free everything except for the pay as you go price from £0,30 per order.

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