Derek, Was the first person I spoke to when we were looking for a fulfilment partner to work with and it was magic. He took the time to learn of our business and was genuinely earnest in his wish to help us out. Our business has been slow to get off the ground and he has remained steadfastly by our side, patiently listening to our updates and then directing our actions (particularly companies to watch out for when advertising). He is a stellar partner to have on your side. He does have your back. Our account manager is a lady named Caitlin, who is super prompt to respond, pays close attention to direction that is given especially where we have variations in packaging. We have a following on Instagram and in a world that is so concerned with aesthetics, such service is invaluable. I would highly recommend 3PLWOW, especially if you are just starting out. They are a great service at a very affordable price. You just cannot get any better than them.